Question 1

Is this online course state approved?

Accepted Answer

Yes. Our Texas defensive driving online course is licensed and state approved by the Texas Department of Licensing and Regulation (TDLR) — Driver Training Associates, Inc. (d.b.a. TicketSchool.com), Provider license #CP-090. Accepted by courts statewide and insurance carriers that offer defensive driving discounts.

Question 2

How long is the course?

Accepted Answer

All state-approved defensive driving courses in Texas are six hours. Log in and out as needed — progress saves.

Question 3

How much does it cost?

Accepted Answer

$25 — the lowest price allowed by law. Payment by debit or credit card. The price includes a free electronic certificate emailed to you. The only optional add-on at registration is the Certified Texas Driving Record ($19.95), which most Texas courts require to be turned in with your certificate.

Question 4

How do I pay?

Accepted Answer

Debit or credit card online, or by phone at 1-800-558-9887. Credit and debit cards are the only forms of payment we accept.

Question 5

Does it have to be completed in one sitting?

Accepted Answer

No. Log in and out from any device with internet access — progress saves. The more important deadline is the court's if you're taking it for a ticket.

Question 6

Can I take the course from multiple devices?

Accepted Answer

Yes. It's browser-based, not software — register on your PC and continue on your phone or tablet whenever you like.

Question 7

Is there a final exam?

Accepted Answer

No. Each unit ends with a 7-question quiz requiring 70% (5 correct). If you fail on the first attempt you get two more with different questions. Fewer than 1% of our customers fail — if you do, you'll re-register and start over.

Question 8

How quickly will I get my certificate?

Accepted Answer

Email delivery: sent at 10am, 1pm, and 4pm CST on business days. Weekend and holiday completions are processed the next business day.

Question 9

What do I do with my completion certificate?

Accepted Answer

If you selected Ticket Dismissal, you receive a two-part certificate — turn the COURT portion in to the court by your deadline and keep the INSURANCE portion for your carrier if they offer a discount. Insurance Reduction or Business/Safety Training issue a single insurance/safety certificate not accepted by a court for a ticket.

Question 10

What if I need a duplicate certificate?

Accepted Answer

Call 1-800-558-9887. A $10 fee applies, waived if requested within 30 days of issuance, the original was not received, and no changes are needed.

Question 11

Is this course approved for an insurance discount?

Accepted Answer

Yes — many carriers offer up to 10% for 3 years for completing a TDLR-approved defensive driving course like ours. Participation varies by carrier, so check with your insurance provider first. Select "Insurance Discount" at registration — that certificate is for insurance only and not valid for a court ticket.

Question 12

Can I order a copy of my driving record?

Accepted Answer

Yes. Most Texas courts require a certified copy along with your certificate (to confirm you haven't taken defensive driving in the past 12 months). The Certified Texas Driving Record ($19.95) is offered as an optional add-on at registration and is delivered in the same format as your certificate.

Question 13

Why doesn't my driving record show my course completion?

Accepted Answer

The reason Texas courts require a copy of your driving record is because that is the only way they can verify that you haven't taken defensive driving in the past 12 months for another ticket. If there are no instances of a course listed on your driving record, that is what you want. Once you take defensive driving and turn in your certificate, the court will report that to the DPS and then your driving record will reflect that.

Question 14

Can I take your course without a Texas driver's license?

Accepted Answer

Yes. Per state regulations, you'll need to submit a notarized identity validation affidavit to complete the course.

Question 15

What is your refund policy?

Accepted Answer

We offer a 60-day money-back guarantee. Completed accounts, and accounts disqualified for identity validation or failed unit quizzes, are not eligible for a refund. Call 1-800-558-9887 Mon–Fri 9a–5p CST.

Item	Included with your $25.00 enrollment
Course price	$25.00
State approval	Texas Department of Licensing and Regulation (TDLR) Approved — Course #CP-090
Eligibility	Ticket dismissal requires prior court approval. Courts typically allow 90 days to complete and turn in the certificate, and defensive driving for dismissal is available once every 12 months.
Typical time to complete	6 hours — 6 units, log in and out as often as you need
Device	Any phone, tablet, laptop or desktop with a browser — available 24/7
Format	Video, animation, and text — not a wall of reading
Unit quizzes	7-question multiple-choice quiz after each of the 6 units. 70% (5 of 7) to pass with three attempts per quiz (new questions each attempt).
Final exam	None
Identity verification	Identity-validation questions drawn from your driver's license or vehicle registration and asked at 10 random points during the course. 70% required to remain eligible.
State Reporting	Filed electronically to the Texas TDLR. If you're taking the course for a ticket, you are responsible for turning your certificate in to the court by their deadline.
Certificate	Free emailed PDF certificate — processed at 10AM, 1PM, and 4PM CST on business days.
Money-back guarantee	60-day money-back guarantee. Completed accounts, and accounts disqualified for identity validation or failed unit quizzes, are not eligible for a refund.
U.S. phone support	(800) 558-9887 — 9AM to 5PM CST, Mon – Fri, excluding holidays
Company	Driver Training Associates, Inc., in business since 1977

Texas Defensive Driving Course

Key reasons.

Ticket Dismissal

Insurance Discount

Company Requirements

Education & Safety

FOUR STEPS AND DONE.

Register

Complete 6 Units

Pass Unit Quizzes

Certificate & Reporting

Every enrollment.

State-licensed, court-accepted.

Customer Testimonials.

Questions before you enroll.

Other Texas courses

TEXAS DEFENSIVE DRIVING COURSE

Certified Texas Driving Record